GRAPE ESCAPES - SPECIALIST WINE TOURS
Wine Tasting Tours, Holidays and Trips for Wine Lovers
Grape Escapes is a specialist French wine tour operator, offering a broad range of wine tasting tours and trips to the vineyards in the main French wine regions: Champagne, Bordeaux, Burgundy, The Rhone and The Loire.
We are pleased to announce that after 7 years of successful trading and ongoing growth we have decided to upgrade our financial structure. We have been accepted as members of ABTOT (The Association of Bonded Travel Organisers Trust Limited) and as a result are able to offer all customers who booked after the 20th December 2010 100% financial protection through their bonded scheme.
Financial Protection and Peace of Mind
As a member of the Association of Bonded Travel Organisers Trust Limited (member number 5167), an Association approved by BIS, Grape Escapes has provided a Bond to meet the requirements of the Package Travel, Package Holidays and Package Tours Regulations 1992. In the event of Grape Escape’s insolvency, this Bond provides security for:
- Non-flight inclusive packages commencing in and returning to the UK.
- Packages excluding flights to and from your destination which are offered by Grape Escapes.
Please note that bookings made from overseas must be made directly with Grape Escapes and not via an agent. In the above circumstances, the following will apply:
- A refund of your prepayments if you have not yet travelled; or
- Repatriation where your non-flight inclusive package commences in and returns to the UK if you have already travelled.
Air Travel
Grape Escapes do not sell flights; however we work with a specialist broker for private charters and for group reservations. We are more than happy to put our clients in touch with our broker if they so desire.
Customer delight – my pledge to you…
My objective from the outset has been for our customers to return home delighted with their holidays and not just satisfied.
Because I set such high standards, I am always eager to hear from our customers. I have personally visited all of our holiday destinations, hotels, restaurants and vineyards. I know from experience that most customers thoroughly enjoy our trips, but don't take my word for it, please see what last year's customers had to say.
I hope that you choose to book a Grape Escapes holiday and that you return home delighted.